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Unit 01: Introduction to Facility Management
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Unit 02: Maintenance and Operations
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Unit 03: Safety
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Unit 04: Sustainability
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Unit 05: Building Technology Systems
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Unit 06: Risk Management
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Unit 07: Communication
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Unit 08: Management and Quality
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Unit 09: Project Management
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Unit 10: Leadership and Strategy
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Unit 11: Finance and Business
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Unit 12: Real Estate
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Quiz
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1.
Which of the following statements correctly describes the role of evaluation in the Emergency Preparedness & Business Continuity Model? Evaluation:
2.
In the Emergency Preparedness & Business Continuity Model, the first task is to:
3.
Which of the following best describes FM’s role in emergency preparedness and business continuity programs? FM:
4.
FM’s risk management plan has focused on protecting the organization’s property and equipment. Senior management is distressed, however, when FM’s emergency response tactics interfere with the resumption of certain business operations. What challenge does this scenario illustrate?
5.
An organization has created an office of risk management and placed its director at the head of crossfunctional teams to develop risk management, emergency response and business continuity plans. What is the most likely role for FM in this type of organization? FM:
Participates fully in developing and supporting plans and ensures planning is completed and tested for FM.
is responsible for ensuring appropriate risk management tactics are implemented throughout the facility.
completes plans for FM, submits them to a senior management team for approval and then implements them at a functional level.