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Unit 01: Introduction to Facility Management
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Unit 02: Maintenance and Operations
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Unit 03: Safety
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Unit 04: Sustainability
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Unit 05: Building Technology Systems
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Unit 06: Risk Management
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Unit 07: Communication
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Unit 08: Management and Quality
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Unit 09: Project Management
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Unit 10: Leadership and Strategy
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Unit 11: Finance and Business
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Unit 12: Real Estate
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Service Level Agreements (SLAs): Definition, Components, and Benefits
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