Certified Facility Manager (CFM)

أهلا وسهلا بك مع انجوسوفت

نرحب بكم في دورة cfm التي تنظمها شركة انجوسوفت، ونتطلع إلى تعزيز مهاراتكم المهنية وتحقيق أهدافكم في إدارة المرافق ونتمنى لكم رحلة تعليمية مشوقة غنية بالمعرفة والإفادة.

نود التنويه على حضراتكم (المشتركين على الدورة بالنظام المسجل فقط) بضرورة إضافة البيانات الضرورية على النموذج المرسل لكم على الواتساب بعد الانتهاء من مشاهده المحاضرات المسجله بنسبة تتجاوز 70% مشاهدة، وذلك لإستخراج الشهادة .

الفيديو التالي يحتوي على شرح كيفية عمل حساب على منصة منار وطباعة شهادة المؤسسة العامة للتدريب التقني والمهني بعد صدورها

فيديو توضيحي

في حال كان لديك أي استفسار يمكنك دائماً التواصل معنا على الواتساب من خلال الرقم الموحد للعمليات .

https://wa.me/966580527267

$ 670.00

$ 0.00

Responsible	Doaa Badawy Eid Ahmed
Last Update	04/12/2025
Completion Time	2 days 2 hours 32 minutes
Members	80

Unit 01: Introduction to Facility Management

9Lessons · 1 hr 25 min
- Introduction to IFMA and Its Objectives in Developing Facility Management
- CFM Certification: Its Importance, Requirements, and Benefits in Facility Management
- Steps to Assess Candidates’ Readiness for the CFM Exam (Part1)
- Steps to Assess Candidates’ Readiness for the CFM Exam (Part 2)
- Classification of Facility Management Competencies (Part1)
- Classification of Facility Management Competencies (Part 2)
- Classification of Facility Management Competencies (Part 3)
- How to Answer Correctly in the CFM Exam
- Unit 01 Material
Unit 02: Maintenance and Operations

25Lessons · 3 hr 25 min
- Introduction to Operations and Maintenance in Facility Management
- The Concept of Operations and Maintenance in Facility Management: A Comprehensive Overview
- Training on CFM Questions in Operations and Maintenance (Part 1)
- Training on CFM Questions in Operations and Maintenance (Part 2)
- Best Practices in Building Structure Assessment (Part 1)
- Best Practices in Building Structure Assessment (Part 2)
- Types of Internal Damages in Building Structure (Part 1)
- Types of Internal Damages in Building Structure (Part 2)
- Best Practices in Acquiring Systems, Materials, and Equipment
- Concept and Requirements of Installing Systems and Equipment
- Commissioning Tests and Documentation of Facility Systems
- Planned Maintenance vs. Unplanned Maintenance
- Predictive Maintenance: Concept and Working Principle
- Corrective, Emergency, and Focused Maintenance
- Failure Analysis and Historical Equipment Records Management
- Key Stages of Maintenance Management Center Workflow
- Operations in Facility Management and Building Automation Systems
- Standards for Equipment and Systems Replacement and Procurement
- Service Level Agreements (SLAs): Definition, Components, and Benefits
- Factors in Choosing Between In-House Staffing and Outsourcing
- Asset Life Cycle Stages (Part 1)
- Asset Life Cycle Stages (Part 2)
- Unit 02 Material (Part 1)
- Unit 02 Material (Part 2)
- Quiz
  
  10 xp
Unit 03: Occupancy and Human Factor

11Lessons · 1 hr 47 min
- Maslow’s Hierarchy of Needs and Creating a Comfortable Work Environment for Employees
- Creating a Safe Work Environment that Supports Recognition and Self-Actualization
- Change Management and Employee Support for Successful Facility Development
- Creating a Calm and Healthy Work Environment
- Improving the Quality of the Indoor Environment in the Workplace
- Strategies for Controlling Lighting, Noise, and Cleanliness
- Reducing Stress and Creating a Comfortable Work Environment for Better Health
- Creating a Modern Work Environment that Enhances Productivity and Creativity
- Creating a Safe Work Environment by Reducing Safety Risks
- Unit 03 Material
- Quiz
  
  10 xp
Unit 04: Sustainability

20Lessons · 3 hr 27 min
- The Concept of Sustainability and Its Five Principles
- Sustainable Facility Practices and the Concept of the Triple Bottom Line
- Sustainability Policies, Steps for Their Development, and Objectives of Green Lease Agreements
- Programs and Strategies for Improving Energy Efficiency in Buildings
- System Efficiency Strategies and Renewable Energy
- Types of Renewable Energy, Their Components, and Benefits
- Energy Consumption Management and Mechanisms for Carbon and Renewable Energy
- Training on CFM Exam Questions Sustainability
- Water Use Efficiency and Consumption Conservation Programs
- Sustainable Procurement and Building Supply Chains
- Flexible Space Utilization in the Workplace and Its Challenges
- Indoor Air Quality, Pollutant Impacts, and Improvement Plans
- Operational and Maintenance Initiatives to Improve Indoor Air Quality
- Cleaning Policies and Control of Indoor Climate and Visual Comfort
- Acoustic Comfort and the Impact of Sustainability in Indoor Environments
- Service Quality Programs and Sustainable Landscape Management
- Waste Management and Light Pollution Reduction
- Unit 04 Material (Part 1)
- Unit 04 Material (Part 2)
- Quiz
  
  10 xp
Unit 05: Building Technology Systems

9Lessons · 1 hr 38 min
- Benefits and Implementation of Building Technology
- Building Automation Systems and Energy Management
- Operation and Review of Energy Management Systems and Demand Management Strategies
- CAFM - IWMS - CMMS Systems
- CFM Building Information Summary Review
- Surveying and Tracking Techniques in Facility Management
- Facility Management, Network Techniques, and Technology Project Planning
- Unit 05 Material
- Quiz
  
  10 xp
Unit 06: Risk Management

9Lessons · 1 hr 25 min
- Emergency Preparedness and Business Continuity
- Emergency Preparedness and Business Continuity Model
- Risk Assessment and Business Continuity Plans
- Concept of Risk Management and Its Sources
- Risk Assessment and Business Process Analysis
- Risk Strategy and Leadership in Emergencies
- Data Management, Evacuation Plans, and System Recovery
- Unit 06 Material
- Quiz
  
  10 xp
Unit 07: Communication

13Lessons · 1 hr 52 min
- Concepts, Types, and Skills of Communication
- Forms of Communication: Advantages and Disadvantages
- Communication Channels and Choosing the Most Appropriate
- Communication Barriers and Their Types
- Effective Communication and Signals through Feedback and Listening
- Cross-Cultural Communication and Its Factors
- Business Writing and Editing Skills
- Professional Email Etiquette
- Work Plan and Types of Reports in Project Management
- Presentations and Effective Meetings
- Common Mistakes in Meetings and How to Avoid Them
- Unit 07 Material
- Quiz
  
  10 xp
Unit 08: Management and Quality

8Lessons · 1 hr 26 min
- Quality and Performance in Facility Management
- Systems Thinking and Total Quality Management (TQM)
- Quality Standards and Their Types
- Types and Sources of Quality Data (1)
- Types and Sources of Quality Data (2)
- Advanced Quality Improvement Tools
- Unit 08 Material
- Quiz
  
  10 xp
Unit 09: Project Management

8Lessons · 1 hr 25 min
- Project Concept and Its Dimensions According to IFMA
- Characteristics and Types of Projects
- Work Breakdown Structure (WBS) and Project Scheduling
- Key Elements of Project Management
- Project Execution, Closure, and Handover
- Project Evaluation Documents and Error Analysis
- Unit 09 Material
- Quiz
  
  10 xp
Unit 10: Leadership and Strategy

15Lessons · 2 hr 9 min
- The Concept of Strategy and Tactics
- Master Plan and Tactical Planning for Facilities
- Organization Mission and Vision
- Organizational Values and Culture in Strategic Facilities Planning
- Stages of Strategic Plan Development
- Scenario Planning, Feasibility Studies, and Gap Analysis
- Environmental Scenarios in Strategic Planning
- Leadership and Management in Facilities Management
- Understanding Individual Behavior and Its Influencing Factors
- Roles of the Facility Manager and Inspirational Leader
- Organizational Structure and Management Concepts in Facilities Management
- Building and Managing Effective Work Teams
- Code of Conduct and Social Responsibility
- Unit 10 Material
- Quiz
  
  10 xp
Unit 11: Finance and Business

18Lessons · 2 hr 41 min
- Financial and Business Concepts and Budgeting
- Types of Budgets in Facilities Management
- Operating and Capital Budgets
- Financial Statements and Depreciation
- Cost-Benefit Analysis and Investment Indicators
- Types of Costs and Their Relationship to Decisions
- Financial Performance and Cost Behavior
- Improving Personal and Professional Performance
- Procurement and Purchasing Processes
- Outsourcing in Facilities Management
- Contracting Methods and Practices in Facilities Management
- Contract Classification and Design
- Contract Approaches and Purchase Orders
- Types of Contracts, Their Defects, and Fraud Risks
- Service Level Agreements, Contract Risks, and Dispute Resolution
- Unit 11 Material (Part 1)
- Unit 11 Material (Part 2)
- Quiz
  
  10 xp
Unit 12: Real Estate

11Lessons · 1 hr 37 min
- Stages of the Real Estate Business Life Cycle
- BOMA/ANSI Standards and Economic Factors of Real Estate
- Real Estate Development Age and Its Impact on Market Value
- Market Conditions, Best Use of Real Estate, and FCI Index
- Stakeholders and Concessions in Real Estate Projects
- Buying vs. Leasing Real Estate and the Impact of Inflation
- Real Estate Leasing Options, Their Benefits and Risks
- Lease Clauses, Accounting Records, and Asset Classification
- Space Programming, Forecasting, and Planning Tools
- Unit 12 Material
- Quiz
  
  10 xp
CFM Exam Prep Questions

12Lessons · 1 day 2 hr 15 min
- CFM Communication (1)
- Emergency Preparedness - Business Continuity (1)
- Environmental Stewardship - Sustainability (1)
- Human Factors (1)
- Finance - Businesses (1)
- leadership - Strategy (1)
- Operations - Maintenance (1)
- Project Management (1)
- Quality (1)
- Real Estate - Management (1)
- Session 1
- Technology (1)

Introduction to IFMA and Its Objectives in Developing Facility Management

Unit 01: Introduction to Facility Management

View all

Introduction to IFMA and Its Objectives in Developing Facility Management

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CFM Certification: Its Importance, Requirements, and Benefits in Facility Management

00:13

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Steps to Assess Candidates’ Readiness for the CFM Exam (Part1)

00:09

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Steps to Assess Candidates’ Readiness for the CFM Exam (Part 2)

00:10

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Classification of Facility Management Competencies (Part1)

00:14

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Classification of Facility Management Competencies (Part 2)

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Classification of Facility Management Competencies (Part 3)

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How to Answer Correctly in the CFM Exam

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Unit 01 Material

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Unit 02: Maintenance and Operations

View all

Introduction to Operations and Maintenance in Facility Management

00:07

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The Concept of Operations and Maintenance in Facility Management: A Comprehensive Overview

00:10

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Training on CFM Questions in Operations and Maintenance (Part 1)

00:07

0 0

Training on CFM Questions in Operations and Maintenance (Part 2)

00:12

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Best Practices in Building Structure Assessment (Part 1)

00:12

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Best Practices in Building Structure Assessment (Part 2)

00:12

0 0

Types of Internal Damages in Building Structure (Part 1)

00:05

0 0

Types of Internal Damages in Building Structure (Part 2)

00:02

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Best Practices in Acquiring Systems, Materials, and Equipment

00:10

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Concept and Requirements of Installing Systems and Equipment

00:10

0 0

Commissioning Tests and Documentation of Facility Systems

00:08

0 0

Planned Maintenance vs. Unplanned Maintenance

00:12

0 0

Predictive Maintenance: Concept and Working Principle

00:15

0 0

Corrective, Emergency, and Focused Maintenance

00:12

0 0

Failure Analysis and Historical Equipment Records Management

00:12

0 0

Key Stages of Maintenance Management Center Workflow

00:04

0 0

Operations in Facility Management and Building Automation Systems

00:10

0 0

Standards for Equipment and Systems Replacement and Procurement

00:03

0 0

Service Level Agreements (SLAs): Definition, Components, and Benefits

00:04

0 0

Factors in Choosing Between In-House Staffing and Outsourcing

00:06

0 0

Asset Life Cycle Stages (Part 1)

00:11

0 0

Asset Life Cycle Stages (Part 2)

00:11

0 0

Unit 02 Material (Part 1)

00:00

0 0

Unit 02 Material (Part 2)

00:00

0 0

Quiz

Management

00:10

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Unit 03: Occupancy and Human Factor

View all

Maslow’s Hierarchy of Needs and Creating a Comfortable Work Environment for Employees

00:13

0 0

Creating a Safe Work Environment that Supports Recognition and Self-Actualization

00:10

0 0

Change Management and Employee Support for Successful Facility Development

00:10

0 0

Creating a Calm and Healthy Work Environment

00:11

0 0

Improving the Quality of the Indoor Environment in the Workplace

00:09

0 0

Strategies for Controlling Lighting, Noise, and Cleanliness

00:09

0 0

Reducing Stress and Creating a Comfortable Work Environment for Better Health

00:10

0 0

Creating a Modern Work Environment that Enhances Productivity and Creativity

00:14

0 0

Creating a Safe Work Environment by Reducing Safety Risks

00:11

0 0

Unit 03 Material

00:00

0 0

Quiz

Management

00:10

0 0

Unit 04: Sustainability

View all

The Concept of Sustainability and Its Five Principles

00:13

0 0

Sustainable Facility Practices and the Concept of the Triple Bottom Line

00:14

0 0

Sustainability Policies, Steps for Their Development, and Objectives of Green Lease Agreements

00:11

0 0

Programs and Strategies for Improving Energy Efficiency in Buildings

00:12

0 0

System Efficiency Strategies and Renewable Energy

00:12

0 0

Types of Renewable Energy, Their Components, and Benefits

00:14

0 0

Energy Consumption Management and Mechanisms for Carbon and Renewable Energy

00:11

0 0

Training on CFM Exam Questions Sustainability

00:08

0 0

Water Use Efficiency and Consumption Conservation Programs

00:12

0 0

Sustainable Procurement and Building Supply Chains

00:10

0 0

Flexible Space Utilization in the Workplace and Its Challenges

00:10

0 0

Indoor Air Quality, Pollutant Impacts, and Improvement Plans

00:10

0 0

Operational and Maintenance Initiatives to Improve Indoor Air Quality

00:08

0 0

Cleaning Policies and Control of Indoor Climate and Visual Comfort

00:14

0 0

Acoustic Comfort and the Impact of Sustainability in Indoor Environments

00:12

0 0

Service Quality Programs and Sustainable Landscape Management

00:14

0 0

Waste Management and Light Pollution Reduction

00:12

0 0

Unit 04 Material (Part 1)

00:00

0 0

Unit 04 Material (Part 2)

00:00

0 0

Quiz

Management

00:10

0 0

Unit 05: Building Technology Systems

View all

Benefits and Implementation of Building Technology

00:12

0 0

Building Automation Systems and Energy Management

00:12

0 0

Operation and Review of Energy Management Systems and Demand Management Strategies

00:14

0 0

CAFM - IWMS - CMMS Systems

00:12

0 0

CFM Building Information Summary Review

00:10

0 0

Surveying and Tracking Techniques in Facility Management

00:15

0 0

Facility Management, Network Techniques, and Technology Project Planning

00:13

0 0

Unit 05 Material

00:00

0 0

Quiz

Management

00:10

0 0

Unit 06: Risk Management

View all

Emergency Preparedness and Business Continuity

00:14

0 0

Emergency Preparedness and Business Continuity Model

00:07

0 0

Risk Assessment and Business Continuity Plans

00:12

0 0

Concept of Risk Management and Its Sources

00:05

0 0

Risk Assessment and Business Process Analysis

00:12

0 0

Risk Strategy and Leadership in Emergencies

00:12

0 0

Data Management, Evacuation Plans, and System Recovery

00:13

0 0

Unit 06 Material

00:00

0 0

Quiz

Management

00:10

0 0

Unit 07: Communication

View all

Concepts, Types, and Skills of Communication

00:10

0 0

Forms of Communication: Advantages and Disadvantages

00:06

0 0

Communication Channels and Choosing the Most Appropriate

00:04

0 0

Communication Barriers and Their Types

00:12

0 0

Effective Communication and Signals through Feedback and Listening

00:10

0 0

Cross-Cultural Communication and Its Factors

00:10

0 0

Business Writing and Editing Skills

00:06

0 0

Professional Email Etiquette

00:10

0 0

Work Plan and Types of Reports in Project Management

00:12

0 0

Presentations and Effective Meetings

00:11

0 0

Common Mistakes in Meetings and How to Avoid Them

00:11

0 0

Unit 07 Material

00:00

0 0

Quiz

Management

00:10

0 0

Unit 08: Management and Quality

View all

Quality and Performance in Facility Management

00:13

0 0

Systems Thinking and Total Quality Management (TQM)

00:15

0 0

Quality Standards and Their Types

00:11

0 0

Types and Sources of Quality Data (1)

00:13

0 0

Types and Sources of Quality Data (2)

00:12

0 0

Advanced Quality Improvement Tools

00:12

0 0

Unit 08 Material

00:00

0 0

Quiz

Management

00:10

0 0

Unit 09: Project Management

View all

Project Concept and Its Dimensions According to IFMA

00:12

0 0

Characteristics and Types of Projects

00:15

0 0

Work Breakdown Structure (WBS) and Project Scheduling

00:14

0 0

Key Elements of Project Management

00:13

0 0

Project Execution, Closure, and Handover

00:12

0 0

Project Evaluation Documents and Error Analysis

00:09

0 0

Unit 09 Material

00:00

0 0

Quiz

Management

00:10

0 0

Unit 10: Leadership and Strategy

View all

The Concept of Strategy and Tactics

00:08

0 0

Master Plan and Tactical Planning for Facilities

00:11

0 0

Organization Mission and Vision

00:10

0 0

Organizational Values and Culture in Strategic Facilities Planning

00:12

0 0

Stages of Strategic Plan Development

00:12

0 0

Scenario Planning, Feasibility Studies, and Gap Analysis

00:11

0 0

Environmental Scenarios in Strategic Planning

00:07

0 0

Leadership and Management in Facilities Management

00:12

0 0

Understanding Individual Behavior and Its Influencing Factors

00:04

0 0

Roles of the Facility Manager and Inspirational Leader

00:11

0 0

Organizational Structure and Management Concepts in Facilities Management

00:08

0 0

Building and Managing Effective Work Teams

00:08

0 0

Code of Conduct and Social Responsibility

00:05

0 0

Unit 10 Material

00:00

0 0

Quiz

Management

00:10

0 0

Unit 11: Finance and Business

View all

Financial and Business Concepts and Budgeting

00:08

0 0

Types of Budgets in Facilities Management

00:10

0 0

Operating and Capital Budgets

00:14

0 0

Financial Statements and Depreciation

00:09

0 0

Cost-Benefit Analysis and Investment Indicators

00:10

0 0

Types of Costs and Their Relationship to Decisions

00:08

0 0

Financial Performance and Cost Behavior

00:13

0 0

Improving Personal and Professional Performance

00:09

0 0

Procurement and Purchasing Processes

00:10

0 0

Outsourcing in Facilities Management

00:10

0 0

Contracting Methods and Practices in Facilities Management

00:07

0 0

Contract Classification and Design

00:09

0 0

Contract Approaches and Purchase Orders

00:09

0 0

Types of Contracts, Their Defects, and Fraud Risks

00:13

0 0

Service Level Agreements, Contract Risks, and Dispute Resolution

00:12

0 0

Unit 11 Material (Part 1)

00:00

0 0

Unit 11 Material (Part 2)

00:00

0 0

Quiz

Management

00:10

0 0

Unit 12: Real Estate

View all

Stages of the Real Estate Business Life Cycle

00:12

0 0

BOMA/ANSI Standards and Economic Factors of Real Estate

00:13

0 0

Real Estate Development Age and Its Impact on Market Value

00:07

0 0

Market Conditions, Best Use of Real Estate, and FCI Index

00:07

0 0

Stakeholders and Concessions in Real Estate Projects

00:09

0 0

Buying vs. Leasing Real Estate and the Impact of Inflation

00:09

0 0

Real Estate Leasing Options, Their Benefits and Risks

00:08

0 0

Lease Clauses, Accounting Records, and Asset Classification

00:14

0 0

Space Programming, Forecasting, and Planning Tools

00:08

0 0

Unit 12 Material

00:00

0 0

Quiz

Management

00:10

0 0

CFM Exam Prep Questions

View all

CFM Communication (1)

01:45

0 0

Emergency Preparedness - Business Continuity (1)

02:20

0 0

Environmental Stewardship - Sustainability (1)

02:20

0 0

Human Factors (1)

02:40

0 0

Finance - Businesses (1)

02:20

0 0

leadership - Strategy (1)

02:15

0 0

Operations - Maintenance (1)

01:55

0 0

Project Management (1)

02:00

0 0

Quality (1)

02:00

0 0

Real Estate - Management (1)

02:00

0 0

Session 1

02:25

0 0

Technology (1)

02:15

0 0

Architecture

Management and Planning

Certified Facility Manager (CFM)

​أهلا وسهلا بك مع انجوسوفت

الفيديو التالي يحتوي على شرح كيفية عمل حساب على منصة منار وطباعة شهادة المؤسسة العامة للتدريب التقني والمهني بعد صدورها

فيديو توضيحي

في حال كان لديك أي استفسار يمكنك دائماً التواصل معنا على الواتساب من خلال الرقم الموحد للعمليات .

https://wa.me/966580527267

Introduction to IFMA and Its Objectives in Developing Facility Management

Unit 01: Introduction to Facility Management

Unit 02: Maintenance and Operations

Unit 03: Occupancy and Human Factor

Unit 04: Sustainability

Unit 05: Building Technology Systems

Unit 06: Risk Management

Unit 07: Communication

Unit 08: Management and Quality

Unit 09: Project Management

Unit 10: Leadership and Strategy

Unit 11: Finance and Business

Unit 12: Real Estate

CFM Exam Prep Questions

أهلا وسهلا بك مع انجوسوفت